Terms & Conditions

Last updated: Month Year

Welcome to So Fresh & So Clean Laundry (“So Fresh & So Clean Laundry,” “we,” “us,” or “our”). By accessing our website, using our services, or communicating with us via phone, email, or SMS, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of Our Services

So Fresh & So Clean Laundry provides self-service and related laundry services, including customer communications, service updates, and promotions. By using our services, you agree to comply with these Terms and all applicable laws and regulations.

We reserve the right to refuse service to anyone for any lawful reason.

2. SMS Text Messaging Terms (A2P Compliance)

By providing your mobile phone number and opting in, you consent to receive SMS messages from So Fresh & So Clean Laundry, which may include:

• Service updates and notifications
• Appointment or pickup reminders
• Promotions and special offers

Message Details:

• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase

Opt-Out Instructions:

• Reply STOP to unsubscribe at any time
• Reply HELP for assistance or contact us directly

We maintain records of SMS consent as required by law.

3. User Responsibilities

You agree to:

• Provide accurate and current information when communicating with us
• Use our services only for lawful purposes
• Not misuse, disrupt, or interfere with our website, systems, or communications

4. Intellectual Property

All content on this website — including text, images, logos, and design elements — is the property of So Fresh & So Clean Laundry and may not be copied, reproduced, or distributed without written permission.

5. Limitation of Liability

So Fresh & So Clean Laundry is not liable for:

• Any indirect, incidental, or consequential damages
• Service interruptions beyond our control
• Loss or damage resulting from misuse of our services

Use of our services is at your own risk, to the fullest extent permitted by law.

6. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third party.

7. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review it carefully.

8. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

So Fresh & So Clean Laundry is not responsible for message delivery failures caused by mobile carriers, network issues, or factors outside our control. Message delivery is subject to effective transmission from your mobile service provider and device availability.

9. Age Restriction (18+)

By using our website, services, or opting in to receive SMS communications, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

So Fresh & So Clean Laundry does not knowingly collect personal information from individuals under the age of 18. If we become aware that information has been collected from a minor without proper consent, we will take appropriate steps to delete such information.

10. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of {{location.state}}, without regard to conflict of law principles.

12. Contact Information

If you have questions about these Terms & Conditions, please contact us:

So Fresh & So Clean Laundry
📍 1041 Main Street Dunedin, Florida
📧 katie@sfsclaundry.com
📞 Phone: +1 727-250-1144